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Privacy Policy

Introduction

At Shores Automotive, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our phone and texting services provided through Ring Central. By using our services, you agree to the terms of this Privacy Policy.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website, and the “Last Updated” date at the top of this page will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

What Type of Information Do We Collect?

When you contact Shores Automotive, whether through phone calls or text messages, we may collect the following types of information:

  • Personal Information: This includes your name, phone number, and any other information you voluntarily provide when you communicate with us.
  • Service-Related Information: Details about the services you inquire about or request, including service history, preferences, and any additional information necessary to fulfill your service requests.

How Do We Use the Information That We Collect?

We use the information we collect for several purposes, including:

  • To provide, maintain, and improve our services.
  • To respond to your inquiries, schedule appointments, and communicate with you about your vehicle’s needs.
  • To send you important information about your appointments, services, or promotions, with your consent.
  • To ensure compliance with legal obligations and to prevent fraud or other illegal activities.

With Whom Do We Share Information That We Collect?

We do not share, sell, or rent your personal information, including phone numbers and any SMS opt-in consent, to any third parties under any circumstances. The information collected is solely used by Shores Automotive to provide you with the best possible service experience.

Cookies and Similar Technology

Our website may use cookies and similar tracking technologies to enhance your browsing experience and to analyze site traffic. Cookies are small data files that are placed on your device when you visit a website. These cookies help us understand user behavior on our website, customize your experience, and provide relevant content.

How We Manage Your Cookies

You have the option to accept or reject cookies through your browser settings. If you choose to block cookies, some features of our website may not function properly. For more information on how to manage cookies, please refer to your browser’s help section.

Who Can You Contact for More Information?

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Shores Automotive

 

By providing this information, we aim to make sure you feel confident about how your personal data is handled when you interact with Shores Automotive.

Last Updated: 9/9/2024

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